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The annual Dossier Users convention is an excellent way to network with other users of the Dossier System and it is where each year the new updated software is introduced. Support staff is the best in the business. It is very easy to change equipment data or specs while entering daily input data, such as work orders. Preventative Maintenance and Inventory Reorder are excellent. Tracking the trends in repeat repairs is another area where we find excellent value with the Dossier Fleet Maintenance System.ĭaily reports.all of them. Scheduling the routine maintenance for our very diverse fleet is very easy using the Dossier system. The detailed reports that are generated by the Dossier Maintenance program meet those demands. Our accounting / finance department has a very high demand for accurate cost accounting of the expenses associated with our fleet maintenance department. We had live demos on three of those systems and the Dossier System product and their staff / sales / support personnel were excellent.
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When we were originally searching for a fleet maintenance software product, our fleet maintenance department vetted four different systems. It was a challenge to integrate what we were doing with our old system to the new Dossier system, but the support staff at Dossier Systems (then known as Arsenault Associates) was fantastic with ideas and hands-on assistance that helped us with the transition.
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We had a previous "house" system to track our 100 plus vehicles and stationary maintenance equipment. Our company has been using the Dossier Fleet Maintenance program since 1998. Dossier Fleet Maintenance and the Golden Rain Foundation Fleet Services